Privacy Policy

Last updated: December 10, 2025

FastHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Sign up for our waitlist or beta program
• Create an account
• Contact us for support
• Subscribe to our newsletter

This may include:

• Name and email address
• Company name and job title
• Phone number (optional)
• Information about your integration needs

1.2 Information Collected Automatically

When you access our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. We use:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors interact with our site
• Marketing cookies: Used to deliver relevant advertisements (with your consent)

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process your waitlist or beta program application
• Send you updates about our product launch and features
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorized access

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on:

• Consent: When you opt-in to our waitlist or marketing communications
• Contract: When necessary to provide our services to you
• Legitimate interests: For analytics and service improvement
• Legal obligation: When required by law

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Third parties that help us operate our business (e.g., email services, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

All service providers are contractually bound to protect your data and use it only for specified purposes.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Waitlist data is retained until you unsubscribe or request deletion. Account data is retained for the duration of your account plus a reasonable period thereafter.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at privacy@fasthub.ai.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure.

8. International Data Transfers

FastHub is based in Finland (EU). Your data is processed and stored within the European Union. If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending an email notification (for material changes)

12. Contact Us